Refund policy

Return & Refund Policy

At Dani Store, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return policy below.

Return Eligibility:
- Returns are accepted within 3 days of delivery.
- Product must be unused, unopened, and in its original packaging.
- Proof of purchase (order number or receipt) is required.

Non-Returnable Items:
- Opened or used cosmetics, skincare, and haircare products (for hygiene reasons)
- Items marked as final sale or clearance

Refund Process:
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed within 5-7 business days to your original payment method or as store credit.

Damaged or Wrong Items:
- If you received a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos of the product for a free replacement or refund.

How to Request a Return:
Contact us via WhatsApp (0329-6033072) or email (danii03296933@gmail.com) with your order number to start the return process.